Shipping & Returns
Shipping & Returns
We Want You to Love Your Order
Shipping
| U.S. orders over $50 | FREE |
| U.S. orders under $50 | Flat rate shipping |
| Canada | Calculated at checkout (CAD) |
| Processing time | 1-3 business days |
| Delivery time | 3-7 business days (USPS) |
You'll receive a shipping confirmation email with tracking information once your order ships. If you haven't received it within 3 business days, check your spam folder or email us.
Returns & Exchanges
We want you to be completely happy with your purchase. If something isn't right, here's how it works:
- 30-day window — contact us within 30 days of delivery
- Unused products only — items must be in original, unopened packaging
- Easy process — email hello@monsunbeauty.com with your order number and reason
- Refund timeline — refunds are processed within 5-7 business days of receiving the return
Gift cards and final sale items are non-refundable. If you received a damaged or incorrect item, email us immediately with a photo — we'll make it right.
Need Help?
Email us at hello@monsunbeauty.com — we respond within 24 hours.